Business Information

Business Information

Effective Date: September 5, 2026

Gardenials is the online store operated by HOMEGARDEN GROUP LLC. All transactions made through this website are processed on behalf of HOMEGARDEN GROUP LLC.

Gardenials is a U.S.-based e-commerce business offering home and garden products designed to bring functionality, comfort, and character to everyday spaces.

Our Business

Gardenials operates as an online retail business serving customers throughout the United States through gardenials.shop.

Our operations include:

  • Online product sales

  • Secure checkout and payment processing

  • Order confirmation and customer communication

  • Order processing and fulfillment

  • Shipment tracking when available

  • Customer support and after-sales assistance

  • Returns and refund support

  • Product information and quality review

We are committed to providing customers with clear information and a straightforward online shopping experience.

Products

Gardenials offers a growing selection of home and garden products selected with attention to design, functionality, practicality, and everyday use.

Our product collection may include home furnishings, decorative items, garden products, and other products intended to enhance residential spaces.

Product availability and collections may change over time.

Order Fulfillment

Orders placed through Gardenials are processed online and fulfilled using our available fulfillment and shipping arrangements.

We currently serve customers within the United States only.

Once an order has been shipped and tracking information is available, tracking details may be provided to the customer.

For complete information about delivery, please review our Shipping Policy.

Shipping

Gardenials currently offers Free Standard Shipping within the United States.

Our estimated total delivery time is 2–4 business days, including order handling and carrier transit.

Delivery estimates are not guaranteed and may occasionally be affected by circumstances outside our reasonable control, including carrier delays, severe weather, transportation disruptions, or other unforeseen circumstances.

Returns & Customer Support

Customer satisfaction is important to us.

Gardenials offers free returns within 60 days of successful delivery, subject to the conditions described in our Return & Refund Policy.

Our customer support team can assist with:

  • Order questions

  • Shipping and delivery concerns

  • Damaged or defective products

  • Incorrect or incomplete orders

  • Return requests

  • Refund questions

  • General product questions

Payment & Security

Gardenials provides secure online checkout through the payment methods available at checkout.

We currently accept:

  • Credit and debit cards processed through Stripe

  • PayPal

Payment information is processed by the applicable payment providers. Gardenials does not directly store complete payment card information on its own website systems.

Our Business Commitments

HOMEGARDEN GROUP LLC is committed to operating Gardenials with an emphasis on:

  • Clear and accurate product information

  • Transparent business practices

  • Straightforward policies

  • Secure online shopping

  • Reliable customer support

  • Responsible order processing

  • Respect for customer privacy

  • Continuous improvement of the customer experience

Legal Business Information

Legal Business Name: HOMEGARDEN GROUP LLC
Store Name: Gardenials
Business Type: E-commerce Retail Business
Website: gardenials.shop

Business Address

HOMEGARDEN GROUP LLC
7901 4TH ST N
STE #300
ST. PETERSBURG, FL 33702
United States

Customer Support

Email: support@gardenials.shop
Phone: +1 616-875-6355

Customer Service Hours:
Monday – Friday
9:00 AM – 5:00 PM

For order-related inquiries, please include your order number whenever possible.

Contact Us

If you have questions about Gardenials, our products, an existing order, shipping, returns, or any of our policies, please contact us.

Gardenials
Operated by HOMEGARDEN GROUP LLC

7901 4TH ST N
STE #300
ST. PETERSBURG, FL 33702
United States

Email: support@gardenials.shop
Phone: +1 616-875-6355

We appreciate your trust in Gardenials and look forward to serving you.